Last updated: [Sept 26th 2025

Loft Guru (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

We may collect and process the following personal data about you:

• Identity Data: name, title.
• Contact Data: address, email, phone number.
• Project Data: details of your loft conversion requirements, property information, and site details.
• Technical Data: IP address, browser type, cookies, and website usage data.
• Marketing Data: your preferences in receiving marketing communications from us.

We use your personal data for the following purposes:

• To respond to enquiries and provide free assessments or quotes.
• To manage and deliver loft conversion projects.
• To send marketing communications (only if you have opted in).
• To improve our website, services, and customer experience.
• To comply with legal and regulatory obligations.

We process your data under the following lawful bases:

• Consent – where you have given us clear permission.
• Contract – where processing is necessary for delivering our services.
• Legal obligation – where we must comply with the law.
• Legitimate interest – for running and improving our business.

We do not sell your personal data. We may share your information with trusted third parties only when necessary, such as:

• Subcontractors and suppliers for the purpose of completing your project.
• IT and system providers who support our business operations.
• Professional advisors (accountants, solicitors, etc.).
• Legal authorities if required by law.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal and accounting requirements.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data where there is no lawful reason for us to keep it.
• Object to processing of your data for marketing purposes.
• Request restriction of processing in certain circumstances.
• Withdraw consent at any time (where consent is our legal basis).

To exercise your rights, please contact us using the details below.

Our website uses cookies to improve user experience and website performance. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

We have implemented appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorised way.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Loft Guru
📍 [Insert Business Address]
📧 [Insert Contact Email]
📞 [Insert Phone Number]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Last updated: [Spet 26th 2025

Loft Guru (“we”, “our”, “us”) uses cookies on our website to improve your browsing experience, analyse website traffic, and personalise content. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

Cookies are small text files placed on your device when you visit a website. They help websites recognise your device and store information about your preferences or actions.

Cookies can be:

• Session cookies – temporary cookies deleted when you close your browser.
• Persistent cookies – remain on your device until they expire or are deleted.
• First-party cookies – set by our website.
• Third-party cookies – set by other websites/services we use.

We use cookies for the following purposes:

• Essential Cookies: Required for the basic operation of our website (e.g., navigation, security).
• Performance & Analytics Cookies: Help us understand how visitors use our site so we can improve it (e.g., Google Analytics).
• Functionality Cookies: Remember your preferences and settings (e.g., language choice, form data).
• Marketing Cookies: Track your activity across websites to deliver relevant advertising (used by third-party ad networks like Google or Meta).

We may use trusted third-party services that set cookies, such as:

• Google Analytics – to monitor traffic and website usage.
• Social Media Pixels (e.g., Facebook, Instagram) – to measure ad performance and engagement.

When you first visit our site, you will see a cookie consent banner giving you the option to accept, reject, or customise your cookie preferences.

You can also manage or disable cookies at any time by adjusting your browser settings:

• Chrome: Cookie settings
• Safari: Cookie settings
• Firefox: Cookie settings
• Edge: Cookie settings

Please note: Disabling certain cookies may affect website functionality.

We may update this Cookie Policy from time to time. Any changes will be posted on this page with the updated date.

If you have any questions about our Cookie Policy, please contact us:

Loft Guru
📍 [Insert Business Address]
📧 [Insert Contact Email]
📞 [Insert Phone Number]